Crickets X's Terms & Conditions — Complete Guide

1 General Terms

Crickets X is an international-standard online betting platform serving users in Bangladesh and beyond. These Terms & Conditions constitute a legally binding agreement between Crickets X and its users. By accessing or using our website or mobile app, you automatically agree to be bound by these terms.

Crickets X's Terms & Conditions may be updated from time to time. We will notify you of any changes via your registered email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• These terms apply equally to all users.
• Where terms are published in both English and Bangla, the Bangla version shall be considered the definitive text.
• Crickets X reserves the right to temporarily suspend its services at any time without prior notice.
• If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

2 Account Registration & Eligibility

To open an account with Crickets X, you must meet certain eligibility criteria. By completing the registration process, you confirm that you satisfy these requirements.

• You must be at least 18 Years must be met.
• Each individual may register only one account. If multiple accounts are detected under the same person, all associated accounts will be closed.
• All information provided during registration must be accurate, complete, and up to date.
• Keeping your account password confidential and preventing unauthorized access is entirely your responsibility.
• A national ID card, passport, or driving licence may be required for KYC verification.
• Crickets X reserves the right to reject any registration request without providing a reason.

A valid mobile number is required for registration. Your account is activated via OTP verification. Registering with false information Crickets X May immediately suspend or close that account, and any remaining balance may be forfeited.

3 Betting Rules

There are specific rules to follow when betting on Crickets X. These Terms & Conditions Non-compliance may result in bet cancellation or account suspension.

• Confirmed bets generally cannot be changed or cancelled, though the cash-out option may be available.
• Maximum bet limits vary by event and are listed on the relevant market page.
• Live bets can be placed after a match has started; however, Crickets X is not liable for any bet failing to register due to connectivity issues.
• If incorrect odds are displayed due to a technical error, Crickets X reserves the right to void or amend the affected bet.
• For Bet Builder and parlay bets, all selections must be correct — if any one fails, the entire bet is lost.
• If a match is abandoned or postponed, bets are generally refunded.

Crickets X offers betting markets across a wide range of sports, including cricket, football, kabaddi, tennis, and basketball. Each sport may have its own specific rules, detailed on the relevant page.

4 Deposits & Withdrawals

Financial transactions on Crickets X are simple, fast, and secure. However, certain terms and limits apply to all users.

• Minimum Deposit Amount BDT 200।
• Minimum Withdrawal Amount BDT 500।
• KYC verification must be completed before withdrawals can be processed.
• Your first withdrawal must always be made via the same payment method used for your deposit.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Crickets X may place a hold on any transaction if money laundering or fraud is suspected.
• Withdrawals are typically processed within 5–30 minutes; delays may occur if KYC verification is still pending.

5 Bonus & Promotion Terms

Crickets X offers a variety of bonuses and promotional offers. These are subject to specific terms and conditions, and are closely monitored to prevent misuse.

• The welcome bonus applies to newly registered users only.
• Each bonus has its own Wagering Requirement may vary — typically 5x to 20x the bonus amount.
• Bets placed with bonus money must generally have minimum odds of 1.5 or higher.
• If wagering is not completed within 30 days of receiving the bonus, the bonus will be forfeited.
• Claiming multiple bonuses from the same IP address or device will be treated as bonus abuse.
• Crickets X reserves the right to modify or cancel any bonus offer at any time.

For free bet offers, only the net winnings may be withdrawn — the free bet stake itself is not withdrawable. In any bonus-related dispute, Crickets X's decision shall be final.

6 Prohibited Activities

Crickets X is an honest and transparent platform. The following activities are strictly prohibited and will result in permanent account closure.

• Operating multiple accounts under the same person's identity.
• Registering using a false identity or stolen information.
• Attempting to generate artificial profits by exploiting the bonus system.
• Manipulating or hacking the platform's software.
• Unauthorized access to another user's account.
• Participating in match-fixing or collusion.
• Money laundering or illegal transfer of funds.

7 Responsible Betting

Crickets X believes betting is entertainment, not a source of income. We take responsible betting seriously and offer a range of tools on our platform to help users stay in control of their betting.

• Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
• Bet Limit: Set your own maximum stake per bet.
• Self-Exclusion: Request a temporary suspension of your account for a set period.
• Reality Check: View a summary of your playing time and wins/losses at regular intervals.
• Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 6 months.

If you're experiencing a problem with your betting, please contact our Responsible Betting page or contact our support team. We'll connect you with specialist help.

8 Privacy Policy

Protecting your personal information is one of Crickets X's top priorities. Our Privacy Policy is published separately and forms part of these Terms & Conditions.

• Information provided at registration is used solely for account management and KYC verification.
• Your information is not shared with third parties, though it may be disclosed to authorities when required by law.
• Crickets X uses 256-bit SSL encryption to keep all data secure.
• In accordance with our Cookie Policy, we may collect browsing data to improve the platform.

For more details, visit our Privacy Policy page.

9 Account Closure & Suspension

Crickets X reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• Violation of any provision of these Terms & Conditions.
• Submission of false or forged documents during KYC verification.
• Account inactive for an extended period (over 12 months).
• If fraud, bonus abuse, or suspicious activity is detected.
• Under instruction from a court or regulatory authority.

Users may also request account closure at any time. Any pending withdrawals at the time of closure will be processed once verification is complete, provided the account was not closed due to a breach of these Terms & Conditions.

10 Dispute Resolution

Any dispute between Crickets X and a user will first be referred to our customer support team for resolution. The team will review the matter and respond within 7 business days.

• If a complaint is not resolved within 30 days of submission, a formal dispute process will be initiated.
• Crickets X's decision shall be considered final, with the option to appeal to the relevant regulatory authority.
• Any legal disputes will be resolved in accordance with the rules of the relevant licensing authority.
• The relevant balance may be temporarily placed on hold while a dispute is in progress.